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Conductor


Descripción del servicio

Busca algo fuera de lo común? Nuestra opción de Tour Personalizado le da el control total sobre su aventura en Alberta. Ya sea que tenga en mente un tesoro escondido específico, un lugar secreto para tomar fotografías, o simplemente desee combinar múltiples destinos de nuestros distintos itinerarios en un solo día perfecto, estamos aquí para hacerlo realidad. Este servicio está diseñado específicamente para viajeros que desean explorar lugares que no se ofrecen actualmente en nuestros paquetes de tours estándar. Nuestro conductor profesional estará a su disposición para recorrer las rutas mientras usted se enfoca en disfrutar de los paisajes. Utilizaremos su información para brindarle una cotización personalizada que incluya el transporte, el combustible y los servicios del conductor.


Tour Cancellation & Refund Policy

We want your experience with us to be as smooth and worry-free as possible. Please review our cancellation and weather policies below:

 

1. Guest-Initiated Cancellations

3+ Days Notice (72+ Hours Before Tour): Cancellations made at least 3 days before your scheduled tour departure are eligible for a 100% full refund (or free rescheduling to an available date).

 

Less Than 3 Days Notice (Under 72 Hours): Cancellations made within 3 days of the scheduled departure time are non-refundable, as tour spots and guide availability are locked in.

 

2. Weather & Unforeseen Circumstances

Your safety and experience are our top priorities. If severe, unsafe, or extreme weather conditions force us to cancel a tour, you will have two options:

 

Option A: Full Refund — A 100% refund processed back to your original payment method for that day's tour.

 

Option B: Reschedule — Rebook your tour for another available day at no extra charge.

 

Note: Tours run rain, snow, or shine unless conditions are deemed unsafe by our team. If weather conditions are manageable and safe, normal cancellation policies apply.

 

3. How to Request a change

To cancel or reschedule your booking, please contact us as soon as possible via email or phone with your booking confirmation number and details.

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