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Lake Louise and Banff National Park

Service Description

Imagine escaping the crowds and exploring the breathtaking beauty of Banff National Park with a personalized experience. Mango Tours' private tour of Banff caters to your desires, creating an unforgettable adventure unlike any other! For Public Tours $218 / Per Person Days available: Tuesday and Friday Pick up at Hotel @10 am (Include name of Hotel on reservation) Itinerary -Lake Louise -Hoodos & Surpise Corner -Bow Falls -Cave and Basin -Lake Minnewanka -Pickup -Town of Banff (Shopping/Lunch) -Gondola *weather depending* (Admission Not Included) Back at Calgary Hotel around 18:00 Price per person (minimum 2 passengers max 5 passengers) (Please be advised of the weather change during your trip; bring appropriate clothing) (Your guide/driver will be with you throughout the day but will not join on walks or inside attractions.) * Optional : Helicopter Tour - Contact for additional Information Moraine Lake - Contact for additional Information. Additional hours beyond the agreed tour time will be charged at an extra cost. Please contact us for more information.

Tour Cancellation & Refund Policy

We want your experience with us to be as smooth and worry-free as possible. Please review our cancellation and weather policies below:

 

1. Guest-Initiated Cancellations

3+ Days Notice (72+ Hours Before Tour): Cancellations made at least 3 days before your scheduled tour departure are eligible for a 100% full refund (or free rescheduling to an available date).

 

Less Than 3 Days Notice (Under 72 Hours): Cancellations made within 3 days of the scheduled departure time are non-refundable, as tour spots and guide availability are locked in.

 

2. Weather & Unforeseen Circumstances

Your safety and experience are our top priorities. If severe, unsafe, or extreme weather conditions force us to cancel a tour, you will have two options:

 

Option A: Full Refund — A 100% refund processed back to your original payment method for that day's tour.

 

Option B: Reschedule — Rebook your tour for another available day at no extra charge.

 

Note: Tours run rain, snow, or shine unless conditions are deemed unsafe by our team. If weather conditions are manageable and safe, normal cancellation policies apply.

 

3. How to Request a change

To cancel or reschedule your booking, please contact us as soon as possible via email or phone with your booking confirmation number and details.

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